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Support from 3D cart

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  • Support from 3D cart

    I agree with most posters - I love the cart, and the support has been good, when I use the support tickets especially. I do my own site so can't comment on designers. Thanks for a good product.

    I have just one suggestion - I'd like to see the forum used more by the 3dcart admins - lots of unanswered questions - that I think are more appropriate for the forum - like "when do you expect the next update" - no reason for every curious person to have to put in a support ticket for that. I'd like to see you monitor and comment in the forum more.

    Forums are great for getting help from other users - sometimes immediately in the middle of the night even. That works best on forums with lots of members. But another important aspect is the communication with the support people.

    Pat Cotter

    The Preemie Store