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Regarding customer groups I am trying to find the best way to use them. If you have a good handle on how to use them, can you share your method?
What I find a bit difficult to reconcile is how to put customers in a group, then issue coupons to new buyers and to customers in various groups. For instance, if I have three levels of customers:
None: people who just made a purchase
Retail: people who have made a purchase then put into the retail group using an automation rule
Friends and Family: a special discount group for friends and family
Wholesale: for businesses who can buy wholesale
If I want to create a coupon for new and existing customers, it seems that I need to create two coupons; one assigned to group "none" and one assigned to group "retail"
Is that correct?
Justin
What I find a bit difficult to reconcile is how to put customers in a group, then issue coupons to new buyers and to customers in various groups. For instance, if I have three levels of customers:
None: people who just made a purchase
Retail: people who have made a purchase then put into the retail group using an automation rule
Friends and Family: a special discount group for friends and family
Wholesale: for businesses who can buy wholesale
If I want to create a coupon for new and existing customers, it seems that I need to create two coupons; one assigned to group "none" and one assigned to group "retail"
Is that correct?
Justin
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