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Put a ticket in at 7:30 am. Not a word from support.
Tried to get in contact by chat during the day several times but they kept bumping me out.
I gave an issue that happened a month ago - store order follow up emails coming to me every 5 minutes with this error message below. Last time it was a server issue which I am sure of this time (sounds like a runaway process.)
Frustrated with the lack of any communication from support on the issue as well as the recurrence.
I messaged a Jimmy and Golanzo thus morning but nothing so far.
I have to say that paying $200+ a month I would expect much, much better support and response.
Domain: https://brigadegames.3dcartstores.com/
Script: Order Follow Up
Results:
Error calling script "Order Follow Up" on "https://brigadegames.3dcartstores.com/" Path: "https://brigadegames.3dcartstores.com/admin/scripts/orders_notcomplete.asp?schedule_id=1": The underlying connection was closed: An unexpected error occurred on a send.
Tried to get in contact by chat during the day several times but they kept bumping me out.
I gave an issue that happened a month ago - store order follow up emails coming to me every 5 minutes with this error message below. Last time it was a server issue which I am sure of this time (sounds like a runaway process.)
Frustrated with the lack of any communication from support on the issue as well as the recurrence.
I messaged a Jimmy and Golanzo thus morning but nothing so far.
I have to say that paying $200+ a month I would expect much, much better support and response.
Domain: https://brigadegames.3dcartstores.com/
Script: Order Follow Up
Results:
Error calling script "Order Follow Up" on "https://brigadegames.3dcartstores.com/" Path: "https://brigadegames.3dcartstores.com/admin/scripts/orders_notcomplete.asp?schedule_id=1": The underlying connection was closed: An unexpected error occurred on a send.
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