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No, our internet connection is not bad, and tech support is busy. Is that because others are down??? This is NOT good timing....
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Not seeing your store down, but we can do further checks if you like. Ticket queue is pretty low, if you have not yet please place a ticket, it will be looked up very quickly.----------------------------
Gonzalo Gil
3dCart Support
800-828-6650 x111 -
Just wanted to follow up to Gonzalo's post. Were you able to resolve your problem? If not, please do not hesitate to open up a ticket or contact technical support.
IMO, you should give support a call first, prior to posting to the forum or opening a ticket, if you suspect an issue with your store. THey can jump on top of it and see whats going on immediately.
Sincerely,
Robb Muise | E-Commerce Specialist
Phone: 800-828-6650 x118
Mobile: 920-471-0858
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