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Check your Facebook Store

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  • Check your Facebook Store

    Anyone else having issues with their Facebook store?

    I am having a lot of issues with our Facebook / 3d cart store and wanted to see if anyone else is having issues.

    Store data keeps disappearing, then sometimes re-appearing. When I update the store, it sometimes takes hours before the changes appear.

    And most recently, I can't even get to the store interface. It locks me out with an error message. The a few hours later it will let me back in.

    If you haven't checked your Facebook Store recently, I suggest that you make sure it is up and running. 3dCart says it is a Facebook caching issue and says there is nothing they can do about it.

  • #2
    Sounds like you should submit a support ticket. The forum members will not be able to help you troubleshoot this. Please submit a support request so that someone can look into this.
    Gonzalo Gil
    3dCart Support
    800-828-6650 x111