Filter Redirect Loop Error

[Aaron]

Hi,
I just recently started getting "Error code: ERR_TOO_MANY_REDIRECTS" from my browser when trying to filter a category. I had 3Dcart install the category filter add-on Category Filters Add-On several months ago and everything worked just fine. I have not made any other changes since then. Now, all of the sudden, I'm getting this error.

Any ideas or suggestions?

[mtbottens]

Also happening to you when you change sorting options.

[Aaron]

OK... I figured it out. I'm not sure what changed or why it causes an error now when it worked fine for the last 6 months BUT... you have to be sure that the "Store URL" & "Secure URL" field in your Store Settings include the "www" (if that is how your site is set up). The loop was going between the "non www" & "www" versions of the site whenever there was a filter chosen for some reason.