So our main products are shipping in LARGE boxes that are set to ships alone. Coordinating items, when purchased in the same order, can be stuffed inside the primary box. And since we have a negotiated rate for the large boxes, a little extra weight doesn't cost us. But, since they can buy the coordinating items separately, they all calculate shipping normally in checkout. Some potential customers are being scared off by the additional shipping charges when buying a whole package. Currently, we've been refunding the customer the extra shipping fees...but that only works if they make the order of course.
Can anyone think of a way to configure it so products x/y/z have $0 shipping when product A is also in the cart?
Can anyone think of a way to configure it so products x/y/z have $0 shipping when product A is also in the cart?
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