Contact Us Page Issues

[Chris04626]

If i go to site contesnt in admin and go to COntact Us page it says this at the top

Link page not found. Please verify the URL entered.

Any idea?

[cbsteven]

What page is in the address bar of your browser when it says this?

If you changed the name of your contact us page you made need to "update file names" in your site preferences.

[vswebdesign]

Chris, in the settings for the Contact Us page, you have Link set to contact-us.html. That means 3DCart is looking for a page in your web directory which you don't have. If you want to have a custom file name for your contact us file, then set that in your Custom File Name field.

For my Contact Us page, I'm using 3DCarts CRM system so my Link field has something like crm.asp?action=contactus

[Chris04626]

On the store front it will say the link is https://familytraditionwreaths.3dcar...tion=contactus
even though i put in a custom name of contact-us.html

In the admin when you go to design - Site Content and COntact us it will say
Link page not found. Please verify the URL entered.
at the top of that page

[Chris04626]

If i put crm.asp?action=contactus there it still says

Link page not found. Please verify the URL entered.

[vswebdesign]

You mind if I log into your Admin?

[Chris04626]

no go ahead, thanks

[vswebdesign]

Try it now....Always remember to clear your cache when you make changes (Settings->General->Store Settings) and update your file names when you set our own custom file names (Settings->General->Store Modules).

The Contact Us page comes up fine, but you still have the Link page not found... error when you go into Settings->Design->Site Content and edit the Contact Us page.

[Chris04626]

In the admin it still says Link page not found. Please verify the URL entered.

And on the contact us page still goes to this addresss https://familytraditionwreaths.3dcar...tion=contactus instead of just contact-us.html

[vswebdesign]

Looks like contact-us.html gets redirected to crm.asp?action=contactus

[Chris04626]

any idea why?

[vswebdesign]

Not really....Is it really that important to you? Whenever you want to hyperlink to the page you can still use the contact-us.html name.

[Chris04626]

no, not really important i just didnt know why it was saying that in the admin

[vswebdesign]

Maybe it will go away. Mine is set up exactly like you have it and doesn't display an error. Maybe 3DCart's cache will clear in a little while.

[Chris04626]

ok thanks.........