First off, let me say that I am thrilled to see an option that forces customers to type their e-mail address twice. It will result in far fewer mistakes. That said, I believe the current implementation of the feature can be improved greatly with the following considerations:
1) E-mail confirmation needs to ALSO appear on the register.asp account creation page. If the goal in providing e-mail confirmation is to reduce mistakes, then why only have it on the checkout page? I would like to see this implemented on the account creation page as well. It just makes sense that way - yes?
2) When a customer is already logged in, they shouldn't have to confirm their e-mail address on the checkout page. Confirm e-mail on signup? Yes, totally. Confirm e-mail when already logged in? No - that doesn't make sense - it's an extra and unnecessary step.
Do the rest of you agree? Can we get some support for these considerations?
1) E-mail confirmation needs to ALSO appear on the register.asp account creation page. If the goal in providing e-mail confirmation is to reduce mistakes, then why only have it on the checkout page? I would like to see this implemented on the account creation page as well. It just makes sense that way - yes?
2) When a customer is already logged in, they shouldn't have to confirm their e-mail address on the checkout page. Confirm e-mail on signup? Yes, totally. Confirm e-mail when already logged in? No - that doesn't make sense - it's an extra and unnecessary step.
Do the rest of you agree? Can we get some support for these considerations?
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