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Responsive design listing template issue

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  • Responsive design listing template issue

    I bought the unlimited templates for a year for $249 as it turns out it was a wise investment because I looked at my site in 11 templates (in the sandbox) before I made my decision.
    The default listing template is corrupted with text bleeding over onto the main image.

    Support says I have to change some dimensions and they told me where to do this in what template - which was nice but they gave me the wrong template name so I'm still waiting for an answer on that and while I'm waiting I have a follow-up question

    Why am I being asked to modify a brand-new template which will then make it a customized and 3-D cart will not stand behind it?

    It's like buying a brand-new car then going back to the dealership with a mechanical problem and they hand you a wrench.
    Last edited by windycityparrot; 04-03-2015, 07:11 PM.

  • #2
    this has been repaired by support