SOAP API Not Responding

[warrisr]

Anyone else experiencing a problem with the SOAP API? Suddenly started to get connection error messages about an hour ago.

[ScribeTime]

I just tried for the 1st time to upload a new data feed from my store to a new shopping management feed service using the SOAP API and received a "download failed" error message. I assumed that it was something on my end, but after seeing your post I'm going to open a ticket.

[JoeBTI]

Intermittent problems all day for me. Doesn't show any issues on https://status.3dcart.com/.

[Shift4Shop-William]

We apologize for the error messages for the Soap API connections. Are there any tickets open with error details I can escalate? We can look into this right away.

[warrisr]

Ticket I submitted is JRA-387-21590.

Problem has been very intermittent.

[Shift4Shop-William]

warrisr Thanks for the ticket id, we will have someone look into this right away!

[ScribeTime]

Hi 3dcart-William I have an open ticket #: IUU-219-54311

[lukiegames]

We are also having the problem from our internal systems, and Searchspring hasn't been able to index recently either. Started around noon.

[lukiegames]

Spoke with Searchspring and they are seeing it as well on the REST API, so it doesn't look like its just limited to SOAP.

[lukiegames]

Talked to 3dcart and sounds like they got it fixed. Its working for us now.

[warrisr]

The SOAP API appears to be working for us now as well.