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Priority Overnight Showing on Free Shipping Items

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  • Priority Overnight Showing on Free Shipping Items

    I have a select number of items that I offer free shipping on and all of a sudden when customers add those items to a cart and get a shipping quote (or actually order) FedEx Priority Overnight shows up as a shipping option along with "Free Shipping" Both options show $0.00 for shipping costs. Anyone else seeing this or can explain how to get rid of?

    The strange thing is that I use the Restrictive Shipping app and Fedex Priority Overnight is not even in the selected methods for those items.
    Joe Arbogast

  • #2
    The last time I had a similar issue, I had to turn off the restrictive shipping mod and then turn it back on. Actually, had to have support do it as it's not available for us to do it ourselves anymore. I would start there before waisting any more time, like I did.