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Hello all.
Long time listener... First time caller(not really.)
Seriously...
Google has issued us a warning.
Our Google Checkout Account is pending suspension due to some of the items we sell.
Nothing illegal, at least as far as the law is concerned. Google has other thoughts.
We are a General Merchandise site. We offer thousands of products.
One of main sellers is Electronic Cigarettes.
That item is what Google does not want to process for us.
They are okay with everything else.
We are okay with not processing these items through Google Checkout, but would like to be able to process the other thousands of items through GC.
At first, they asked us to post in the item description, a button that says that Google will not process this item.
We gladly proceeded to post the button and all was well, then Google sent us an email stating that although we posted the button, these items can still go to their checkout.
So, unless we can stop these items from reaching their checkout, they will suspend our account.
There's the issue, we would like to keep selling the items (one of best sellers) while disabling the ability to pack for them through Google Checkout.
Anyone have this happen to them? Any work-arounds? Any hacks? Anything?
We're dying here. We've read every possible forum, asked Google for help and so far... NOTHING.
Google support is useless and unhelpful.
This is our last resort. We are turning to the 3DCart community for assistance.
GoLive, we know you're out there. Help us out, bud.
Now, before you reply that we should just cancel our Google Checkout Account and move on, please consider the following-
1) A lot of customers are referred to us because we use Google Checkout. There are many benefits to having Google Checkout.
2) What happens when Paypal hits us up for the same reason or something similar?
3) What happens when Amazon hits us up for the same reason or something similar?
4) Our last shopping cart provider had a feature where you could disable certain types of payments for certain items. Not a criticism on 3DCart. We love 3DCart.
We realize that this is kind of a feature request, but we don't have time for a feature to be developed. We need help now. To develop features takes time, we realize that as well.
One thing we did find was the following page by google-
https://checkout.google.com/seller/c...t_buttons.html
You will note that they mention the following-
Use 'not available' buttons when necessary: You should display the 'Google Checkout not available' button (using the variant parameter) for orders not adhering to our content policies.
At the mercy of the court,
papa
Long time listener... First time caller(not really.)
Seriously...
Google has issued us a warning.
Our Google Checkout Account is pending suspension due to some of the items we sell.
Nothing illegal, at least as far as the law is concerned. Google has other thoughts.
We are a General Merchandise site. We offer thousands of products.
One of main sellers is Electronic Cigarettes.
That item is what Google does not want to process for us.
They are okay with everything else.
We are okay with not processing these items through Google Checkout, but would like to be able to process the other thousands of items through GC.
At first, they asked us to post in the item description, a button that says that Google will not process this item.
We gladly proceeded to post the button and all was well, then Google sent us an email stating that although we posted the button, these items can still go to their checkout.
So, unless we can stop these items from reaching their checkout, they will suspend our account.
There's the issue, we would like to keep selling the items (one of best sellers) while disabling the ability to pack for them through Google Checkout.
Anyone have this happen to them? Any work-arounds? Any hacks? Anything?
We're dying here. We've read every possible forum, asked Google for help and so far... NOTHING.
Google support is useless and unhelpful.
This is our last resort. We are turning to the 3DCart community for assistance.
GoLive, we know you're out there. Help us out, bud.
Now, before you reply that we should just cancel our Google Checkout Account and move on, please consider the following-
1) A lot of customers are referred to us because we use Google Checkout. There are many benefits to having Google Checkout.
2) What happens when Paypal hits us up for the same reason or something similar?
3) What happens when Amazon hits us up for the same reason or something similar?
4) Our last shopping cart provider had a feature where you could disable certain types of payments for certain items. Not a criticism on 3DCart. We love 3DCart.
We realize that this is kind of a feature request, but we don't have time for a feature to be developed. We need help now. To develop features takes time, we realize that as well.
One thing we did find was the following page by google-
https://checkout.google.com/seller/c...t_buttons.html
You will note that they mention the following-
Use 'not available' buttons when necessary: You should display the 'Google Checkout not available' button (using the variant parameter) for orders not adhering to our content policies.
At the mercy of the court,
papa
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