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Hello All,
I ran a bunch of test orders and have used the "order download" feature of the Quickbooks plug-in to start experimenting and understanding how 3dcart and Quickbooks play together. On the "status" and "import errors" fields, every single transaction reports "Order Num Error." Does anyone know why this occurs and how to fix it?
***EDIT***
Found solution. Under SETTINGS>PAYMENT>INVOICE NUMBER I had set a "prefix" to the invoice number. Apparently Quickbooks didn't like the prefix (I used INV-) so my invoices would appear something like INV-10002. For QB, that was a no-no.
I hope this post prevents someone else from knocking their head against the keyboard trying to figure it out...;)
Bryon
I ran a bunch of test orders and have used the "order download" feature of the Quickbooks plug-in to start experimenting and understanding how 3dcart and Quickbooks play together. On the "status" and "import errors" fields, every single transaction reports "Order Num Error." Does anyone know why this occurs and how to fix it?
***EDIT***
Found solution. Under SETTINGS>PAYMENT>INVOICE NUMBER I had set a "prefix" to the invoice number. Apparently Quickbooks didn't like the prefix (I used INV-) so my invoices would appear something like INV-10002. For QB, that was a no-no.
I hope this post prevents someone else from knocking their head against the keyboard trying to figure it out...;)
Bryon
