Promotions

[Pat Cotter]

Can promotions be set up to apply when the order total in $ is over a set amount? It appears in the help files that it is over a certain number of items or a number of orders but I can't find how to offer say, free shipping if its over an amount in $.

Pat

[GonzaloGil]

Hi Pat,
Yes, you can do that...

You would set the order amount to be between say 100 and 9999, meaning, for this promotion to take effect, order must be $100 or more...(up to 9999$).

(There are 2 settings, # of items, and Order amount. Order amount = $ amount of order, not how many orders the customer placed, i think this is where the confusion is...)

Then you would check the "FREE SHIPPING" option.

[Pat Cotter]

Ok, I think your instructions are confusing then - it says
Applies for orders over
If this promotion has a minimum number of orders requirement, enter that amount. If the order requirement applies to a specified items, check the Specified Items Only checkbox.


Also, I tried it and didn't seem to work. I enabled it, set it to free shipping, orders from $50 to $500. Then I ordered enough to be over $50, calculated shipping, started checkout and still saw a shipping charge. Do I have to finish to have it go away or am I missing something....

Pat

[Unregistered]

Pat,
Yes, I see that, i will have that corrected.

You need to make sure of a couple of things:

1) The date range you defined is valid
2) The maximum uses is more than 1
3) The maximum uses per customer is 1 or more
4) The promotion must be enabled (check box enables it when you go to Marketing -> Promotions)

[mueller]

While you can put the free shipping under your promotions, I feel if you are going to keep it for the foreseeable future it is better to create a free shipping option under custom shipping methods.

Just wanted to make you aware of another option.