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Clickable Links/Url within the CRM?

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  • Clickable Links/Url within the CRM?

    Is it possible to have a clickable link within a CRM to a customer? Many times we have to send a link to a customer ( for a number of reasons) within the CRM and the url we post is not able to be clicked on. We do say (cut and paste) but many customers are either lazy or they do not know how to do it. Is there a way that we do not know about that we can send a clickable url within the CRM? Thank you

  • #2
    A lot of email clients and providers will turn URLs into clickable links but you could alway code each link the old fashioned way. The CRM does seem to interpret basic html like line breaks so wrapping URLs in an href should work. It would be nice if 3dcart added a wysiwyg option on the CRM.


    • #3
      Would also be nice if any attached files are attached to merchant reply email that the customer receives. A lot of them don't comprehend that the crm ticket must be opened to view attached files.