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anyone else experiencing slow site today?

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  • anyone else experiencing slow site today?

    Had to call support since website categories are taking forever to load - they tried to fix it on their end - I let them know I am quite familiar with 3dcart having used it for many years. Sure enough still not good and time for server folks to look into it - of course nothing posted here about any issues:

  • #2
    ebeegirl Sorry to hear you are having some issues with the categories loading on your store. The agent you spoke to has opened a ticket which is currently being investigated. XKT-258-22679 This issue wouldn't be displayed on the page because its isolated to your store and not affecting any other merchants. Soon as we have an update you will be notified in the ticket via email.
    Last edited by Shift4Shop-Henry; 10-30-2019, 11:12 AM.