Anyone else experiencing slow internet today

[ebeegirl]

Looks like the internet in general is having big issues today. 3dcart admin taking a long time to do anything, shipstation to print labels is extremely...

[ebeegirl]

We are not a reseller and only have our website - why this neon blue color would be the default is still illogical - so if we totally screw up our admin...

[ebeegirl]

1st image showing Shift 4 shows their blue color - more pleasing to look at and way less harsh.

2nd and 3rd images show the bright blue used...

[ebeegirl]

Is there anyway to tone down the "new blue" color that is being used throughout the admin panel since the last update?

I know Shift4...

[ebeegirl]

It looks like ours may be working, just did a manual .csv export and then 1 order was still sitting in the "new" order section of admin that...

[ebeegirl]

cdarmssupply are you able to export out your orders from 3dcart and then import them into shipstation - it's a pain but doable just takes quite a bit...

[ebeegirl]

3dcart-William thanks - the guy who was having the issue on our website lived and was shipping to Asheville NC with his proper full address filled in...

[ebeegirl]

3dcart-William just got off live chat with shipstation - per your request to get the API data there is none with shipstation - here is their response...

[ebeegirl]

trying to get our API data from shipstation right now - hopefully they are prompt...

[ebeegirl]

Has anyone heard anything since the message last night that another update was being rolled out and everything was fixed? I pray whatever fix they do...

[ebeegirl]

@damiencaz they are using it since it's Shift4 colors - I agree with your assessment....

[ebeegirl]

Wonder if we are on the same server?

[ebeegirl]

@cdarmssupply check out your website by entering some info. into the bill to area and see if then the credit card fields are then shown. They are for...

[ebeegirl]

cdarmssupply just checked your website - your credit card fields are blank until I enter a billing address then they are shown. Almost like a type of...

[ebeegirl]

do you have a core theme?? We have some orders coming through so not sure what platform is causing this? Phone, cpu, chrome, firefox, etc.

[ebeegirl]

Last night a new customer tried to place an order and no place for them put their credit card info. He emailed us stating this

"I'm...

[ebeegirl]

3dcart-William we are also still having an API issue with our store not being able to connect with shipstation. We have been emailed twice now by support...

[ebeegirl]

Can we undo the update - get rid of all the blue coloring so everything works again? Also why does status page state everything resolved a few hours...

[ebeegirl]

Ours is still not working as well - still nothing....

[ebeegirl]

I cleared our google cache and then logged into both shipstation and 3dcart - hoping it comes back up tonight as still spinning and have to close out...